A conflict between two employees can create a lot of problems at work. Conflict affects employee efficiency, which causes a decrease in productivity in a small busniess. That is why this problem must be resolved as quickly as possible. Here are three simple steps to solve such a problem:
Understanding the problem
Supervising dialogue between the parties
Take steps to protect your company
Understanding the problem
Supervising dialogue between the parties
Take steps to protect your company
Understanding the problem
The first step to take is to talk to employees and try to understand what causes the conflict. Sometimes the conflict can be resolved by restructuring a little work. For example, if their responsibilities overlap, it can cause tension between them if they work differently. If possible, try to limit the shared operations between. If you can not take action and that both employees must work together on a daily basis, reserve a time for them to meet and discuss their problems. Misunderstandings are often the source of disagreements and adults will be able to come to a compromise if they take the time to examine the problem.
Supervising dialogue between the parties
Second, must ensure your presence as conversation periods have focused on the conflict and are made in compliance. You should paraphrase or summarize in the dialogue to ensure that there will be a resolution. Schedule a time and if that is not enough, you have to program another hour.
Take steps to protect your company
Finally, if the dialogue does not work, talk to each employee to see if he is ready to do that part to resolve the conflict. Explain that this affects your company and you will unfortunately have to take drastic measures if the conflict continues. Sometimes, some people just can not get along. If this is the case, see if any of them would be willing to resign, because this situation is harmful for you.
It is important to let personal conflicts outside the workplace, because they negatively affect your busniess. People can act irrationally at times to belittle others, so make sure that your employees do not discharge their frustrations on their colleagues at work.
The first step to take is to talk to employees and try to understand what causes the conflict. Sometimes the conflict can be resolved by restructuring a little work. For example, if their responsibilities overlap, it can cause tension between them if they work differently. If possible, try to limit the shared operations between. If you can not take action and that both employees must work together on a daily basis, reserve a time for them to meet and discuss their problems. Misunderstandings are often the source of disagreements and adults will be able to come to a compromise if they take the time to examine the problem.
Supervising dialogue between the parties
Second, must ensure your presence as conversation periods have focused on the conflict and are made in compliance. You should paraphrase or summarize in the dialogue to ensure that there will be a resolution. Schedule a time and if that is not enough, you have to program another hour.
Take steps to protect your company
Finally, if the dialogue does not work, talk to each employee to see if he is ready to do that part to resolve the conflict. Explain that this affects your company and you will unfortunately have to take drastic measures if the conflict continues. Sometimes, some people just can not get along. If this is the case, see if any of them would be willing to resign, because this situation is harmful for you.
It is important to let personal conflicts outside the workplace, because they negatively affect your busniess. People can act irrationally at times to belittle others, so make sure that your employees do not discharge their frustrations on their colleagues at work.
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